Pros. From professional services to documentation, all via the latest industry blogs, we've got you covered. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Best of Antivirus Software. We'd have had to build out a lot of infrastructure. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Flexibility. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Submit ticket. Login. Not everyone will be as precious with your business as you are. Still have questions? Browse case studies, customer service tips and other helpful resources for enterprises. Support. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Scottsdale, AZ 85257. Press & Media. If there are system issues, you will not get paid. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Across the web. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Not sure which client opportunity (or opportunities!) Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Liveops, Inc. | LinkedIn Customers sometimes need to speak with a live agent. Contact - Liveops Companies across a variety of industries trust Liveops to provide virtual contact center services. Work From Home contact center Roles - Join Liveops document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Hello, Liveops. Take our quick quiz and well recommend our top client matches for you. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Learn More. By Veronicas pandemic story is unfortunately all too common. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Learn about Liveops Enterprise Solutions Click Here . If you are looking for Liveops Agent Portal Okta? If you have not created a ticket yet then you would need to register or create a new ticket to begin. Copyright 2023 Okta. Why Liveops - Virtual Call Center Solutions Improving Peoples Lives. Unlimited Flex Vacation New Parent Leave Protection. I still love it., I strongly recommend not working for this company. Want to become a Liveops agent? Its a huge, huge advantage for us, says Myers. This means you can choose when, where, and how often to work! Live Nation | Okta Copyright 2023 Liveops, Inc. All rights reserved. Guide customers through the claims process. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Login - LiveOps Inc. IT Support Forgot Password - LiveOps Inc. IT Support Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. To find out more, read our Privacy Policy and Cookie Policy. We cant do this. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Avoid Recruiting Scams Once the Openforceplatform was in place, a major pressure point was released. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Want to give someone something unique this holiday season? Attack Protection. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Pros. Pay, Vacation time, You get to work from home. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Come on board! Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Mobile first. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. As a lot of people in the company say: it just works. Agent Sign-In. Liveops | Okta . Forgot password? Outspoken. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. contact center Opportunities - Work From Home - Join Liveops Creatively solving problems. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Independent Contractor Management - Openforce The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Were all looking at the same data one version of truth consolidated in a single repository. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Enjoy the freedom and flexibility of being your own boss. Everyone else we spoke to claimed they were cloud-based but they weren't. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Support. We've been partnering with Liveops since 2010 for all our inbound needs. I like feeling like Im helping people all from the comfort of home. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. All rights reserved. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Secure your consumer and SaaS apps, while creating optimized digital experiences. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Liveops Agent Portal Okta - Explore Recent HSA and PPO Options National and Local Networks Retirement. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Health, Dental & Vision. 10 Things I Wish I Knew Before Becoming A Liveops Agent Liveops employees can directly contribute to the success of students journeys through college into . See all features. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Now we can focus on making sure IT is partnered with the business in everything they do.. He sees a role for Okta in all of it. Companies across a variety of industries trust Liveops to provide virtual contact center services. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Login to know the status of the ticket. Our developer community is here for you. Forgot your password? Keep in mind, the more you service, the higher your earning potential! And, no calls equals no pay. Copyright 2023 Liveops, Inc. All rights reserved. You can make money teaching it online. You can also manage cookies in your browser settings. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Want to become a Liveops agent? The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . I wish there was some type of base pay. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Different programs have different pay structures. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. No problem. Sound: Must have a sound card installed and be equipped with speakers or headphones. Flexibility. Money is amazing, but like every job there are flaws. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Knowledge Base. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Remember me. Be a superhero sales agent with great earning potential. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. We understand the complex nature of managing independent contractors. Liveops Agent Okta Portal Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. It was as simple as they said, adds Myers. Were now out of the back room and working with the business to add direct value, Huckabay says. Connect and protect your employees, contractors, and business partners with Identity-powered security. McAfee and Norton were almost a tie but by far the most popular amongst agents. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. To find out more, read our Privacy Policy and Cookie Policy. Learn about Liveops Enterprise Solutions Click Here . Find Out How & Apply . Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. They have to be accessible, easy to use, secure, and platform agnostic. Liveops SWA Array Overview This app integration supports Single Sign-On. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Then, this is the place where you can find some sources which provide detailed information. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. This is critical, says Huckabay. process. I still love it., You make your own schedule. But what good is making your own schedule if you cant get a schedule? I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. You can also manage cookies in your browser settings. fits your experience, personality, and preferences the best? Rather, you are self-employed meaning you work for yourself, or your business. We couldnt have done it without Openforce. They love it because it does what it's supposed to do.. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Submit an application for an available virtual contact center opportunity. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Liveops: Flexibility. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Goodbye long commutes, rigid schedules, and busybody managers. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. We use cookies to improve your experience on our website. Facilitating collaboration and communication with the best available solutions was another key goal. No matter what industry, use case, or level of support you need, weve got you covered. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 You dont have to do anything else.. Contact Us | Liveops You can actually enable a person to get to an application through the Okta platform. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. To accept cookies continue browsing as normal. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Get Directions Moreover, the site demands that you have all sorts of equipment, which you supply yourself. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Enterprise Solutions. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. The world class support of Liveops and unparalleled access to world-renowned clients. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. That syncs to Okta and then that person cannot access any applications. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Copyright 2023 Liveops, Inc. All rights reserved. Username or Email Password. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. . I wish there was some type of base pay. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. We didnt just evolve the remote contact center model, we revolutionized it. Copyright 2023 Liveops, Inc. All rights reserved. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Microsoft Edge Addons Go Further; Marketplace. Improving Peoples Lives. . Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Applicant Login - Join Liveops You can also manage cookies in your browser settings. Browse case studies, customer service tips and other helpful resources for enterprises. Then Liveops is looking for you! Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. Working at Liveops: 947 Reviews | Indeed.com It had to work on any device, including mobile phones, and it had to be entirely cloud-based. We use cookies to improve your experience on our website. The integrations looked complex. Username or Email Password. Click herefor technical info. Apply now and a member of our team will work quickly to review your application and provide next steps. Suite 390. Norton 360 with LifeLock helps keep your digital life safer. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Universal Login. Password Remember me Or, sign in using: They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. Liveops Nation Login. Submit ticket. Okta goes so much further than other providers, Huckabay says. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Well learn about your business and help guide the best solutions based on your needs. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Openforce simplifies your contractor management processes by providing a single platform solution. Duo Security for MFA | Okta Remote Work-From-Home Call Center Agents - Join Liveops Agent Login Username / Email Forgot password? Liveops is a recognized thought leader in the virtual contact center and customer service industries.
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