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which of the following is an adoption metric? The CES is the summation of all the total event values. Data and behavior analytics are the best ways to discover where those opportunities lie. Double the amount of time participating within an app. If you only tracked surface-level metrics like sign-ups or acquisitions, you might be missing key information about how engaged your users are. Who should review the work to confirm it is complete? If youre struggling to increase your onboarding completion rate even after making process adjustments, it might be because the people starting the onboarding process arent interested in the tool once they become more familiar with it. During the process, you create goals that are a little challenging, but also encourage growth. Retention. Which of the following is an adoption metric? Which of the following best describes organizational structure? Update the Role headers with each team member role from the scenario. Knowing your feature adoption rate tells you how well a particular feature resonates with your users. Add the six tasks from the scenario to your RACI chart template under the Task/Deliverable heading. Who are the subject matter experts (SMEs) for the task? Select all that apply. In 1-2 sentences, describe how you can use the tool. Who can give feedback to responsible individuals to help them complete tasks? With Whatfix, product managers are empowered to create in-app guided content such as product tours, onboarding task lists, step-by-step walkthroughs, self-help menus, and more all to drive higher levers of product adoption. Adoption replaces a business metric. Objectives define what needs to be achieved and describe a desired outcome, while key results define how you will measure that outcome. For this exercise, you will read a scenario and describe tools you should use for the project. What does the acronym RACI stand for? What's a main difference between the adoption and engagement metrics? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Measuring CLV can also help you monitor your customer engagement yearly. ), knowledge, or relationships that could be helpful. Which of the following are important project management responsibilities? Finally, be sure to save a blank copy of the stakeholder analysis and power grid template you used to complete this activity. contain actual questions and answers from Cisco's Certification Exams. Whats a strategy to determine if a goal is attainable? Fill in the blank: Project initiation includes determining resources, documenting key components, and _____. Onboarding completion rate tells you the number of users who reach the end of your onboarding process. For example, if the objective of an educational technology company was to provide products that consistently meet new educational standards, a project objective might be: Successfully launch version 2.0 of our early learning app in time for the national curriculum conference., Next, write at least three key results for your objective next to KR1, KR2, and KR3. (You may add up to five key results for each objective, but only three are required for this activity.). However, its common to lose a customer here and there. When building a team for a new research project, you create a power grid to help you figure out which stakeholders to prioritize. As a project manager, youre using the SMART criteria to craft goals for your team. Learn more about driving digital adoption for your organization. Youve determined that the following people will be involved: To develop and execute the marketing strategy and sales, your team must complete the following tasks: If you dont have a Google account, you can download the template directly from the attachment below.Activity Template_ RACI chart Phase 1XLSX FileDownload file. Facebook Adoption. Q2. No. This article is the 3rd one in my series of articles about A/B Testing. Which three s should you ask yourself to make a goal specific? Q1. This often goes hand-in-hand with DAU or MAU but looks at individual accounts instead of your user base as a whole. Imagine youre the project manager of a new grocery delivery service. Your notes on the key components are: The next step in the project is to organize the key components into a project charter. Q2. Many of these measures identify where employees are in the change process and how they are progressing. opolo winery lunch menu Youd then ask your users to rate their likelihood on a scale of 1-10. critical mass. Which key component is the project deliverable? Retention Curves, the importance of W1 User Retention. Q2. Note: You should gauge each stakeholders level of influence on this project, not within Office Green in general. It goes a step further than just acquisition to encompass activated and retained users. Bus lines must service at least 50% of the most densely-populated areas of Wonder City. Q9. As the project manager, you will set OKRs to help clarify the project goals and define what needs to be done in order to deliver a successful project. Using the triple constraint model, what trade-off could the project manager use to meet the Director of Products request? Q6. They cannot find information about the vendor in the shared document drive. A low completion rate could also indicate that your sales team isnt reaching the right audience. Before beginning the project, you meet with teachers, school administrators, the school IT department, and the district superintendent to discuss the project and get their input. Have stakeholder involvement before the project begins. At least one individual is responsible for each task. Take a team vote to decide if the team should add the new feature to the product. So if the budget is a constraint, what areas might Ria adjust to reduce project costs? For example, if a customer spends $2,000 with your company over their lifetime and it costs you $400 to acquire and service that customer, the CLV of that customer would be $1,600. Subscribe to the Digital Adoption Insider now! Select all that apply. Q5. Correct A 20% boost in recurring customer traffic and referrals. product outcomes). Which of the following demonstrates a project manager keeping the project in scope? This will give you an idea of how many engaged customers are taking advantage of a particular feature youre offering. A list of objectives for Project Move It have been provided for you below. Explore intriguing customer success stories, videos, webinars and podcasts. Q3. How involved is each stakeholder in the project on a daily basis? Decision: Select an enablement strategy that will best support your business outcomes for Microsoft Teams and that can be enabled by your technical implementation team. Add the four tasks from the scenario to your RACI chart template under the Task/Deliverable heading. Number of impressions. ExamTopics doesn't offer Real Microsoft Exam Questions. Q4. As a project manager, creating OKRs can help you clarify both your overall project goals and the deliverables youll need to accomplish those goals. As such, the user adoption metrics that matter should address issues such as whether your product or service is helping your customer complete their work more efficiently. Project management roles are designed to adapt to changes and handle new processes as they come up. jackson browne wife lynne sweeney; how does this poem differ from traditional sonnets interflora; death notices portadown; could jerry west dunk Consider the information you added to the Involvement and Impact columns. A 100% OEE means that your system is producing no defects, as fast as possible, and with no stops in the production. Danh mc . How would you deal with this external scope creep? NPS is an easy way to measure customer satisfaction, but its usually not specific enough as a standalone survey. The next course item will provide you with a completed exemplar to compare to your own work. Q2. which of the following is an adoption metric? Templates like this one will be useful as you put together a portfolio of project management artifacts. Q4. Then youll want to count the days between when that user became a customer and when they performed the particular action youre measuring. Twitter Suppose that as a project manager, you speak with stakeholders to determine which tasks the team should complete first. Select all that apply. Start with the Understanding Stakeholders table on the first slide of the template. Q5. Value might be achieved after completing an onboarding process, uploading specific data, or actively using the platform for a set amount of time. You can use them to talk through your thought processes as you demonstrate your experience to potential employers. Select all that apply. These metrics are valid for the month, year, and product selected and are defined as follows. You meet with stakeholders to decide how to measure project success. You are asked to manage an 8-week project for $800,000 USD. Stops along the new bus lines must connect neighboring suburbs to downtown and public resource facilities. User Engagement leads to Retention, so if you want a strategy for Customer Retention, go here. 1 second ago. Select all that apply. How will each stakeholder participate in the project? Select all that apply. By . Fill in the blank: During the planning phase of a project, you take steps that help you _____ to achieve your project goals. Adoption is an external metric. The adoption formula is: Number of Adopted Users Total Number Of Users If you have 1000 users and 250 of them have adopted your product, your adoption rate is 25%. The project manager needs to plan, track, and complete work across many project phases. Record your answers in the Engagement column. In 1-2 sentences, describe how you can use the tool. What two s can a project manager ask to determine a projects costs? Replace Task/Deliverable with the name of each task. A 20% boost in recurring customer traffic and referrals. Number of comments. Insights give a visual snapshot of the following metrics: Sprint progress Issue type breakdown Sprint commitment Deployment frequency Cycle time Use these metrics to continuously optimize team performance. You will then present the charter to the individuals involved with the project. Compare it to the project goals of the organizations three closest competitors. Because the project manager doesnt have all the projects details, they ask a current team member to onboard the new team member. In order to support these city-wide objectives, the Wonder City Transportation Authority (WCTA) will be launching five new bus lines. In the first article, I presented the intuition behind A/B testing and the importance of establishing the magnitude of the effect you hope to observe and corresponding sample size.. Q1. But even after you have buy-in from the C-suite, your metric-tracking adventures are far from over. As a project manager, you make considerations when building a team. What is the correct order of tasks in a stakeholder analysis? Starting of Project in Autocad (Video-13) | Complete autocad tutorial for Civil Engineers, Explain Scatterplots and correlation in Details, List out Quality of service [QoS] attributes in UMTS, Conceptual Framework for Internet of Things (IoT), Characteristics of Internet of Things (IoT), Introduction to the Internet of Things (IoT), Creating Toolpaths for a CNC Lathe Quiz Answers Networking Funda, Introduction to User Experience Design Coursera Quiz Answers, Introduction to Digital Transformation Part 1 Quiz Answers, Team: can add one member from the school IT department, Platform should allow teachers to enter grades and allow students/parents to view grades, Need full teacher buy-in at high school: 100% adoption within next nine months, Project should focus only on the digital grading platform and NOT impact other digital platforms (ex. This decision often rests with the executive stakeholder who is the . Select all that apply. You can use it for further practice or in your own personal or professional projects. Low-interest, low-power stakeholders go toward the lower-left corner, and so forth. You still need to use cold, hard data to show the value your platform is adding to your . A. Major brands accepting cryptocurrency; Major exchanges users Consider each stakeholders involvement in the project, as well as any tools (software, hardware, etc. Study with Quizlet and memorize flashcards containing terms like Which of the following is a generic term that denotes the broad range of possibilities of product attributes? Analyze, Build and Deliver experiences to application users and drive adoption with the Whatfix Digital Adoption Platform. Your Net Promoter Score (NPS) is a customer experience metric that helps predict business growth. Then record each stakeholders level of power or influence as high (H), medium (M), or low (L) in the Power or Influence column. 14-Option 2nd (Relative Pull) explanation- Relative Pull is not an adoption and advocacy metric because it is an Online Advertising Metric. Request a demo to see how Whatfix empowers organizations to improve end-user adoption and provide on-demand customer support, Empowering Individuals and Organizations Through Digital Adoption. List at least one type of project management softwarealso called work management toolsto plan, track, and complete work. While measuring engagement is similar to measuring adoption, the latter gives the percentage of key features your customers are using. Fill in the blank: After the stakeholders assign the project manager, the goals of the project have to be approved, as well as the scope of the project and its _____. Then indicate high (H), medium (M), or low (L) in the Interest column. You will analyze a scenario about the execution phase of the Plant Pals project. Write one sentence. Engagement. Imagine you are a project manager for a healthcare company. Intercountry adoption processing in Convention countries must be done in accordance with the requirements of the Hague Adoption Convention; the U.S. implementing legislation, the Intercountry Adoption Act of 2000 (IAA); and the . This means when you look at the average effort variance across your projects, which is a standard out-of-the-box metric with CA PPM (formerly CA Clarity), you'll feel confident in the data. You can use them to work through your thought processes as you demonstrate your experience to potential employers. The interdisciplinary study of the design development, adoption, and application of IT based innovations in the health care industry is called Health informatics High costs of initial acquisition and implementation are seen as common barriers to adopting HIT true which of the following is an adoption metric? Make note of these activities and assets in the Involvement column. Who might delegate the task to another team member? Do you expect any resistance that could affect their buy-in? Once a team launches a project, theres still work to be done. They reach value when they start to see a return on their investment. Write 2-3 sentences. List at least two productivity and collaboration tools to achieve tasks and better communicate with the team and stakeholders. You will return to it once you have completed the power grid. "Great companies are almost always run by great management teams. Create a marketing plan for the new service, Design marketing assets (e.g., flyers, brochures, and online advertisements), Create a customer outreach and onboarding plan. Q9. How much will the project impact the needs of each stakeholder? A. . It's typically derived from your business model (e.g. You must also assign roles and responsibilities for each of the project tasks and identify stakeholders impacted by the project. Q3. Foundations of Project Management Coursera Quiz Answers, Project Initiation: Starting a Successful Project Coursera Quiz answers, Project Planning: Putting It All Together Coursera Quiz Answers, Project Execution: Running the Project Coursera Quiz Answers, Agile Project Management Coursera Quiz Answers, Capstone: Applying Project Management in the Real World Quiz Answers, Your email address will not be published. Project managers should follow which three best practices when assigning tasks to complete milestones? Select all that apply. The evaluators tell the company that its plan has too many delays and that the company wont be able to complete the project on time. Who does the project manager need to get approval from before indicating a Go for the project? Only one individual is accountable for each task or deliverable. What project management value does this represent? Fill in the blank: Objectives and Key Results (OKRs) combine both a goal and a _______ to determine a measurable outcome. Which of the key components is the projects goal? What are some proposals you can provide to Ria to reduce the budget? Engagement is ongoing. User retention rates. You will not be able to access the exemplar until you have completed this activity. The company hires outside evaluators to review the project. 15,000 new downloads within first quarter post launch, 75,000 new downloads within first year post launch, 25% of monthly downloads from new customers, The objective defines what needs to be achieved and describes a desired outcome, The key results are ambitious, specific, measurable, and define success for the objective, Post the goal on a project management forum for feedback. For example, a stakeholder with a medium level of interest would straddle the high and low interest quadrants.