If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. ComplaintsBoard.com is a leading complaint resolution website on the Internet. What happened to integrity and company loyalty. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. We use dedicated people and clever technology to safeguard our platform. Toggle navigation ctMobi - Find a local buinsess in your area. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. code: [protected] [protected]. Or does that all fall on computers today? The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Are u serious?!? Please update the website to indicate when a service is not available during regular business hours. but they want to play that silly "security reasons " game. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. Then she said I was trying to steal it! GIANT EAGLE SUPERMARKET - 15 Photos & 16 Reviews - Yelp Rude staff Desired outcome: Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? $#*! I called the store. Giant Eagle Employee Reviews | Comparably Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! This review was chosen algorithmically as the most valued customer feedback. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. Then I called. I through away the bananas and food that shouldn't be wiped off. Procedure is simple and painless and the staff is ALWAYS pleasant. DONATE NOW! Wasn't willing to help and nor was her co-worker Sandy. Nov 25, 2022, 12:13 PM PST She acted as though I was trying to do something bad. Giant Eagle Reviews | Read Customer Service Reviews of gianteagle.com It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Giant Eagle 3239 Washington Pike, Bridgeville, 38 Complaints and A guy with a strange accent was very rude and started to yell at me. Working at Giant Eagle, Inc.: 4,213 Latest Reviews | Indeed.com Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. Desired outcome: Giant Eagle.. Canfield Ohio Shed light on the availability of medication needs brought to someones attention. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. Overpriced! The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! It is very challenging to get answers from customer service. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. My parents come here to get produce, and they got me into the habit, too. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. Desired outcome: Giant Eagle Grocery Store Hours and Location info near Indianapolis. The employee came up to me after my cart was full and I was almost ready to check out. I did in multiple. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. 0 Views . I get another sticker for my window. See details. Anyone can write a Trustpilot review. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. I am left with a $139.99 gift card that I cannot use because it does not have a pin. 8% of Giant Eagle employees are Hispanic or Latino. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. We have had many cakes from Giant Eagle and never had a problem like this. Management was okay in the beginning then it slowly deteriorated, into a $#*! This is unacceptable. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. Every single prescription that is filled here is billed wrong. This happened on November 6th, 2022. at around 1600. Depending on your role and location, you might qualify for all or some of the following benefits. The service has always been rude, but now they have become even worse. This person was watching everyone in the line as if they were stealing. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. This review was chosen algorithmically as the most valued customer feedback. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! GIANT EAGLE - 14 Photos & 22 Reviews - Yelp As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Giant Eagle - Need to turn their culture around | Glassdoor Leave a review. Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. I went to get a replacement today and it was almost $200. The kitchen manager needs fired. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. everytime i go theirs always issues! Time: 1:28 Regards, She still refused. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. When I got to the store, the young man took my card in and re-ran it for payment. My prescription was not refilled. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. This did not just happen, it's been over 3 years now. Desired outcome: I have 3 children ,2 of which are very sick . UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. Thank you for your time. Nothing. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. For the price I paid, I am very disappointed in the quality. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. Desired outcome: are fuel perks now state secrets? I then went to the customer service desk and asked for a manager. I said I would write to Ms. Laura Karet about this. Desired outcome: She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. Too bad. i recently shopped at the local giant eagle for groceries. Here clients can delve deep into delicious meals, and tast. Giant Eagle, Inc. Diesel Mechanic Review: It was a job to perform No one seemed to care about the mistake made in the store. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. Get go in Washington PA on Wylie ave.. Its unbelievably immoral and despicable! Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! Order submitted Dec 15. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The store is in Brooklyn ohio. Note that complaint text that is displayed might not represent all complaints filed with BBB. Jan 26 2021 They can't because it's simply laziness. Thank-you; Sincerely Rosemary Hiler. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Working for curbside sucked. I was told i needed to spend $30 in 1 trip. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. I also work for a pharmacy in the area for 5 years. " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. I am first off disappointed by the new renovation. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". Hello ********* Complaint about Giant Food Stores? File now, we help resolve it! Spacious and very clean store. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Giant Eagle, (store #4029). Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. For your reference, details of the offer I reviewed appear below. Outrageous. This is unacceptable. The first transaction that I did online in fact, did go through. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. I apologize for any inconvenience caused by the action taken with this particular gift card. Kitchen employees told me to go to cashier to have it removed. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Find out how we combat fake reviews. At this point I have spent way too much time with them without a resolution to this problem. 5.0. To the point when the customers would just straight up insult the shoppers. This pack was so dried out, and the breading so hard, that you could hardly eat it. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . No need to bother with long lines or product availability. Giant Eagle Customer Service Complaints Department Our only son was born @ Magee Womens Hospital in Pittsburg . It's already been renovated so I guess bringing back products that are no longer sold. Giant Eagle Grocery - Central Percentum Giant Eagle. She rudely told me to re-up order my food and wait in line again. Giant Eagle has extremely terrible customer service. It has been a reoccurring issue monthly. This is the Lancaster Ohio store. The butchers are LAZY! your customer service is not customer friendly. Something needs to be done, even when waiting in line at location you hear people complaining about it. I got an email stating that all sales were final even though it was just a glitch in the system. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Is this your company? The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. File a complaint. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. First off the staff should at least attempt to look busy but there are little ears everywhere. So i am very confused and frustrated. Giant Eagle, Inc. Their produce is always rotten. They are not the only game in town. This will surely increase the credibility of your complaint. They told me it was the best they could do and offered no solutions. thanks for the listen. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Information provided by various external sources. they had no problem refunding my fuel perks then. Submit a complaint and get your issue resolved. The Pharmacist & Staff are very professional & friendly. I've ordered cakes before with images on top but they where sprayed directly on the cake. Giant Eagle's meat is also a better variety than other stores. Unknown, 2 Complaint(s) Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. Local grocery store in north eastern US. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. If y'all know what store this is then you know what goes on there. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. 6932 West Central Ave, Toledo, OH 43617. You can use the phone app to let them know you are on your way. I even ask someone to get one out for me but they would not. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . So I have called repeatedly and was told the discount would be added, but it never has been.