As a technology leader in the. CHAT Get help with Vexus Fiber customer service for new and existing customers. With speeds up to 1 Gbps, businesses can enjoy much faster uploading and downloading than with other area providers. Most outage messages come from: + . Moderators Moderator list hidden. Business phone services and conferencing services can be adjusted to the size and needs of your business. "With Vexus, residents can now enjoy high-tech internet with the same reliability and speed enjoyed by those in large metro areas.". Vexus also offers Fiber connection, WiFi, TV, Phone and Business internet services. arrow_forward. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. This is going on one month now. Bobby Walker 1 month ago Adri 1 week ago About VexusVexus is a leading provider of fiber-based communications solutions for both residential and business customers acrossTexas, Louisiana and New Mexico. We lost Internet about 2 weeks ago and it was out all night. Vexus is a leading provider of fiber-based communications solutions for both residential and business customers across Texas, Louisiana and New Mexico. Outage map Vexus. I've been waiting for 3 weeks for management to return my callSO SO many issues with the cable, representatives not writing the correct work orders, technicians disconnecting wrong equipmentmy bill went instead of down like I was told. 79110 Amarillo, Tx Get the best in home entertainment with over 260 of the most popular channels. Thanks to Vexus I can no longer worry about missing channels or outages preventing me from watching local news or my favorite network shows. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A fiber-optic connection also makes for clear, reliable phone calls to local, national, and international phone numbers. Network Map | Vexus Residential Internet Assistance Check Email Help Pay My Bill Call or Text 800-658-2150 Data Carrier Solutions Network Map Partners About Vexus DISCOVER DIFFERENT Our Difference TEXAS & LOUISIANA Questions? EVANSVILLE, Ind.-- ( BUSINESS WIRE )--Metronet, the nation's largest independently owned, 100 percent fiber optic network provider, today announced . All information these cookies collect is aggregated and therefore anonymous. LUBBOCK, Texas, Feb. 25, 2022 /PRNewswire/ -- Vexus Fiber, a leading fiber service provider in Texas, Louisiana and New Mexico announced it is bringing its 100% fiber-to-the-home network to the cities of Alexandria and Pineville. Over 260 Popular Channels Including Local Networks, Voice Remote with Universal Search brings you the Best Entertainment, Cloud DVR Lets You Watch Your Recorded Shows Anytime, Anywhere, Enhanced 911 Service to Provide Peace of Mind When You Need it Most, Unlimited Local and Long-Distance Plans plus International Calling. Internet has been out since around 12pm 79107 Amarillo, Sucatash 2 weeks ago Blazing-Fast Fiber Internet will keep your home or business running at the speed of light. The company is also building new networks in Lake Charles, Louisiana; Tyler, the Rio Grande Valley and San Angelo, Texas; and Albuquerque and Santa Fe, New Mexico. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. High latency lots of buffering. We have a tech come out last week that was sure the problem was addressed on our EMS. The following charts show recent trends for global network connectivity as well as ISP, public cloud and collaboration app network performance. Is vexus fiber internet down? From identifying the root cause to assessing the scope of an impact, the following resources will help you better understand the various ways the Interneta best-effort networkcan go sideways. The most frequently affected cities were: Austin. National Geographic, Esri, Garmin, HERE, UNEP-WCMC, USGS, NASA, ESA, METI, NRCAN, GEBCO, NOAA, increment P Corp. June 01, 2022 09:02 AM Eastern Daylight Time. We also use third-party cookies for advertising and analytics. Vexus Fiber is a leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. One can speed test via the tool available on the website. When typing in this field, a list of search results will appear and be automatically updated as you type. Investments like this further advance the region and state in making broadband for everyone a reality. Create an account to follow your favorite communities and start taking part in conversations. As the Internet becomes the new enterprise network, understanding how outages occur and resolving them has never been more crucial to ensuring business continuity. This is going on one month now. If you do not allow these cookies, you will experience less targeted advertising. I can't use the internet over wi-fi in the evening without slowdown and extreme buffering. Or is this a case by case thing and Ill have to call them on this issue daily? Need help with your Vexus Service? Residential Business. We are the only provider in our service areas to deliver fiber-to-the-user (FTTU) technology over a true a fiber network. "Vexus Fiber continues to demonstrate there is extensive demand for a new alternative broadband provider as evidenced by its accelerating 25% organic growth rate," said Art Roselle of Pamlico Capital. False advertising if you ask me and there's been no working sound for weeks, now. About this app. With Vexus Fiber services, youll experience a whole new way of keeping your home connected and your family entertained. Vexus Fiber will fully fund the network providing residents and businesses with symmetrical multi-gigabit speed internet service. Nothing compares to the 100% fiber internet speeds delivered directly to your home. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. Vexus Fiber will fund a network that will provide symmetrical multi-gigabit speed internet service that will deliver lightning-fast upload and download speeds that will give residents the. The most frequently affected cities were: Lubbock, Austin, Big Spring, Houston, Dallas, There were a total of 3 outages at Vexus. ", "We welcome the addition of Vexus Fiber into Central Louisiana," said Mayor Clarence Fields of Pineville. Created Jul 11, 2021 61 Members 1 Online r/VexusFiber Rules 1. I just got a text there's an outage in the area, but mi e is still working. Regulatory. Abilene 79601. In this eBook, we will explain the various protocols and services that work together to create an Internet that is efficient and resilient for all. When major Internet outage events occur, ThousandEyes Internet experts create in-depth outage analyses to help you understand exactly what's happened in each case. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To get fiber service at your home, your fiber internet company must install specific fiber internet boxes off of which you can connect your fiber modem and router. Assistance via call can be received if the internet connection goes offline. 2023 Google. Please reach out to our tech support below. Help Center. from 8 AM - 9 PM ET. It also operates Vexus Fiber in Texas and Louisiana, deploying a high-quality fiber network that passes more than 70,000 homes and businesses. TYLER, Texas (KLTV) - A leading Texas and Louisiana fiber service provider has plans to expand to Tyler. Feel free to ask questions, talk about experiences, etc. BY PHONE New and existing customers, please call or text 800-658-2150. How does the Internet Outages Map work? Press J to jump to the feed. My dog chewed through our wifi chord 3 times and each time vexus employees took such good care of us without complaint and within the same day. Contact Information Vexus Fiber Maps. Vexus Fiber is a premier provider of Fiber Internet, Voice and Video services to both residential and business customers in regions of West Texas, North Texas and Southeastern Louisiana.. Sign up for our newsletter. High-speed fiber-optic Internet is the specialty at NTS, and its not widely available through other Internet service providers. As a technology leader in the . Cookies allow us to optimise your use of our website. Vexus Fiber Contact:Kyle Alcorn 573-481-2732, Pamlico Contact: Stuart Christhilf 704-404-7150, Oak Hill Contact: Dawn Dover 917-349-5621, Cision Distribution 888-776-0942 Boils down to what price you can get it at. "One thing I have learned about the telecommunications industry is that it is constantly changing, and Vexus seems to be the kind of company that has the personnel and the desire to meet those ever-changing demands. Internet speeds and service extremely low. Google Fiber. Get the best Internet connection in town with Vexus' blazing-fast fiber Internet! Our phone service delivers crystal-clear clarity to keep your business connected. Vexus Fiber plans to begin construction later this year and connect nearly 25,000 homes and businesses to its 100% fiber network. FOR THOSE ASKING ABOUT OUTAGE CREDITS: You can go to their website and apply to get money off of your bill for the service you didnt receive these past few days. Network outages and application outages are algorithmically detected based on billions of measurements to hundreds of apps and services crossing thousands of Internet Service Providers each day. Their technicians did a super job helping me install the app and getting me set up. Vexus Fiber is a leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. Whatever it is, it's all over the state. Plus, with our whole-home DVR solution,you can watch your recorded programming in every roomof your home. This is The Internet Report, where we uncover what's working and what's breaking on the Internetand why. Vexus is a leading provider of fiber-based communications solutions for both residential and business customers across Texas, Louisiana and New Mexico. Digital television programming at NTS Communications is comparable to what youll find at other providers. "This new service, plus the capital investment and permanent jobs that go with it, will be an economic boost for our region. For those interested in joining the Vexus Fiber team visit vexusfiber.com/jobs. The reliability has been on par with other services in the area. Headquartered in Texas, NTS Communications is an established ISP that serves communities throughout Texas, Louisiana, New Mexico, Oklahoma, and Mississippi. How to check for a service outage in your area - Google Fiber Community. Yes, on WiFi in the evening drops to 2Mbps. Click on the different category headings to find out more and change our default settings. Nolon W. 1 month ago Maintaining visibility into the performance of both . Vexus is a reliable internet service provider in the US. Assistance via call can be received if the internet connection goes offline. I have sent many tracerts and ping plots to them over the last year, they no longer communicate with me after the initial outage reports. If you already have your TV/streaming situation the way you like it, am sure it'll be just fine. 62. r/FortWorth. Vexus plans to bring both multi-gigabit speeds and great local customer service to the region.". Vexus Fiber offers Fiber Internet to Communities in Texas and Louisiana. Today is the third anniversary of the livestreamed attempted mass shooting at the West Freeway Church of Christ in White Settlement, a suburb of Fort Worth, Texas. Order Now Sign Up: 877-407-3224 My Account. Need help with your Vexus Service? I was just told that I'd have to pay $1 now and $46 a month to have help with my (PAYED FOR) Internet outage. Twice in 2 weeks and no communication about the service being down again. Another high-speed option is fiber-optic access, which goes all the way up to 10 Gbps. Get more from your internet. Their services focus on fiber-optic technology, setting them apart from DSL and cable providers in the area. Is fine for me over by Tradewind. If you are currently experiencing troubles with your service. It's advertised on their website that you can "Watch TV, anywhere." At Vexus, we serveboth residential and business customers in LUBBOCK and surrounding areaswith Fiber-Optic Internet, Digital TV andPhone Service, all delivered over a pure fiber network. Residents and businesses that are interested in Vexus Fiber services can visit connect.vexusfiber.com to express interest and receive updates on construction. With this, our customers get the fastest, purest and most reliable network connection available, delivered right to their front door. Vexus Fiber is a leading provider of fiber-based communications solutions for both residential and business customers across Texas, Louisiana and New Mexico. Press question mark to learn the rest of the keyboard shortcuts. Still down in Lubbock, 79414. In Person Make payments, return equipment, Would that be a bad idea? It's been over a year since then, and broadband customers are told they'll soon have another option with Vexus Fiber announcing plans for a 100% fiber network in Lake Charles, Westlake and Sulphur. These cookies enable the website to provide enhanced functionality and personalization. ThousandEyes Internet experts analyze the current state of global Internet health, noteworthy outages and more. We are pleased to partner with Vexus Fiber to bring this vital service to the citizens of the Louisiana Central region," said Larkin Simpson, Executive Vice President of Louisiana Central, the regional economic development organization. As a technology leader in the industry, Vexus Fiber offers an extensive range of internet connectivity over a true fiber-to-the-premise network. "A city's high-speed broadband infrastructure will be as important in this century as roads and bridges were in the last century," said Mayor Jeffrey Hall of Alexandria. Vexus Fiber began construction on a $50 million, 100 percent fiber optics network last week. Using two different Wifi 6 and Wifi AC routers gives very similar results with an excellent in home signal strength connections. Which you cannot. Internet has been god awful slow all day 79015 canyon, Alan Gomez 3 weeks ago The internet itself is so much better than what I've had in the past! Has anyone heard of a resolution? Choose from one of our most popular packages to keep your entire home connected and moving at the speed of light. 51: The Microsoft Outlook Outage, Explained, Ep. With a 100% pure fiber connection brought directly to your home, the reliability and stability is unmatched. This service is currently only available in Texas and Louisiana. In many ways, the Internet has become the new enterprise backbone. Learn more. Get 100% fiber internet that's as good as gold. Reliable high-speed internet availability is beneficial for quality businesses, education, healthcare, communications, and much, much more. On the residential side of NTS Communications, there are numerous options for families of different sizes, entertainment needs, and Internet usage patterns. If you do not allow these cookies then some or all of these services may not function properly. Vexus Fiber Availability Map Top areas served by state Coverage Texas 54.4% Louisiana 59.3% Mississippi 26.5% Cities Served Coverage Amarillo 66.1% Lubbock 48.2% Midland 54.8% Abilene 62.4% Other large cities covered by Vexus Fiber 4: A Trio of Similar Incidents: Microsoft, Cloudflare, & Slack Outages, Ep. The most frequently affected cities were: Houston, Austin, San Marcos, There were a total of 3 outages at Vexus. "We are excited our residents will have increased options for access to high-speed broadband in our community. The Top Outages of 2022: Analysis and Takeaways, Facebook Outage Analysis: Lessons Applicable to Your Enterprise, Outage Analysis: BGP Routing Errors Ripple Across the Internet, The Top Outages of 2021: Analysis and Takeaways, The Most Disruptive Internet Outages of 2020, Explained, 2016 Internet Outages: Trends, Insights & Analysis, Lessons From an AWS Outage and How to Detect Root Cause of Cloud Service Disruptions, Microsoft Outage Analysis: February 7, 2023, Microsoft Outage Analysis: January 25, 2023, Internet Outages That Disrupted 2022 and How to Prepare for 2023, Zscaler Outage Analysis: October 25, 2022. Can you give me an estimate of when it should be restored? We offer the most popular channels and affordable TV packages. The Internet Outages Map is an at-a-glance visualization of global Internet health over the last 24 hours, showing the frequency of Internet outages and service outages as seen across ISP, public cloud and edge service networks, as well as top business SaaS and consumer application providers. Laurene Estenson. For more information, please visitvexusfiber.com. Its especially worth checking out if you need tons of bandwidth for your Internet habits! When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. I have called and their phone number isnt working. Completion of the network in the region is estimated to take about 36 months. Vexus tech support has been very slow to respond and their network guys never get back to you as I was told. Please fill out the following fields with your contact information: Please select the type of Vexus service that you are currently experiencing service issues with: Please let us know where you are experiencing service trouble. Business customers receive dedicated Web access, rather than sharing bandwidth with other customers, guaranteeing speed and reliability. The information does not usually directly identify you, but it can give you a more personalized web experience. Review 4. The most frequently affected cities were: Dallas, Houston, There were a total of 6 outages at Vexus. It should find the network problems and graph it for you. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. Vexus has been amazing. Connection on WiFi is 73 Mbps in the day and < 1 Mbps in the evening. Pulse Update Ep. And when the Sun Outages occur, they should only last a few minutes, ranging from 5 to 45 minutes. Does anyone use Ping plotter? LUBBOCK, Texas, May 17, 2021 /PRNewswire/ -- Vexus Fiber, a leading fiber service provider in Texas, announced that it is bringing its 100% fiber-to-the-home network to the city of Tyler,. Google Fiber Help. ThousandEyes Internet Insights is a platform that leverages aggregated Internet telemetry data to enable operations teams to rapidly identify, escalate and remediate outage-related issues. How we're responding to COVID-19. At Vexus, we keep our customers connected at home with a phone service that comes with the most popular calling features. Internet down in Amarillo 79104, Denise 1 month ago Vexus Fiber down for 24 hours in Abilene, anyone else having issues? The Internet Outages Map surfaces outage events across 75+ of the top SaaS applications as well as major consumer applications based on telemetry collected from thousands of global vantage points connecting to these applications. It will introduce more than 40,000 residents and businesses to its symmetrical multi-gigabit speed internet service that Vexus tells us will provide . Service was up and running for like 30mins and now down again, Hoss 1 month ago Others have complained about their live TV options. They seem to be oversold, it's not functional when busy at night. The Vexus fiber availability map shows where fiber has been made available to customers. 2023 Cisco Systems, Inc. All rights reserved. Choose from one of our most popular packages to keep your entire home connected and moving at the speed of light. Please tell us a little bit about the service issue(s) you are currently experiencing: We are proud to announce thatNTS Communications has become. Using two different Wifi 6 and Wifi AC routers gives very similar results with an excellent in home signal strength connections. There are no data caps or overage fees. I appreciate it! Great company and great people. We have had zero service at all for a full day now, Are you still having issues i was thinking of getting vexus but the reviews are stressing me out lol, We are getting a max of 150mbps on our 1G planVexus is about to get canned. 79106 Amarillo Internet down again, 3 times in less than 6 months, juan 1 month ago One can speed test via the tool available on the website. If the problem persists one can directly report any outages. Join. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. For immediate attention,or if your services are completely down, please call our local Technical Support team at800-658-2101anytime 24/7/365. Connor 1 month ago Application outages are events during which multiple global vantage points are unable to reach or receive an error message from an application's servers. 28 days ago. Internet down Amarillo 79102, Johnathan C. 1 month ago Learn More Sign in. Google Fiber is available in select areas. Vexus Fiber plans to begin construction by the end of the year and connect nearly 175,000 homes and businesses to its 100% fiber network. No politics 3. Fiber is available within 99.92% of Vexus's coverage footprint, and the average speed for fiber is 1,001 Mbps download and 1,001 Mbps upload. Vexus is the old NTS out of Lubbock. Vexus is a reliable internet service provider in the US. These cookies may be set through our site by our advertising partners. "Demands on bandwidth are high in homes today. When terminal nodes are identified in provider networks, or when application servers fail to respond as expected, their locations are visualized on the global map above in near real time, so you can always have an at-a-glance understanding of outages in the regions you care about. Please read our Privacy Statement and Website Privacy Statement for more information on how we use cookies. "Residents of Alexandria and Pineville now have a new choice for internet provider and will enjoy future-proof multi-gigabit speeds," said Jim Gleason, CEO of Vexus. Located in Amarillo and video streaming services are constantly buffering in the evenings (4:00pm to 11:00pm). 79601 Abilene Internet out since last night around 9pm. If youre looking for fiber-optic Internet, phone, or television service in Texas and the surrounding areas, NTS is a provider to consider. 140. New and existing customers, please call or text800-658-2150. Vexus caters to more mid-sized cities like Pineville, and that's why I see their business model being very successful. Network outages are events with 100% packet loss in the same AS during a period of time, and where there is a certain level of impact on the infrastructure, sensors and services. Assure network performance and web app experience from employee devices, See how every network and service impact your enterprise digital experience, Understand how service provider outages impact the applications and networks your business relies on, Digital experience solutions for your apps, people and infrastructure, Deliver uncompromised user experience from application to WAN to remote workspace, Deliver your applications and services without any disruptions, Gain unmatched visibility across the applications and networks that power hybrid work, Ensure optimized digital experiences across your Cisco solutions, Musings on all things Internet and Cloud Intelligence, Learn what's working, and what's breaking on the Internet in this weekly video podcast, Your hub for data-driven insights into the state of Cloud, SaaS and the Internet, Browse through our library of White Papers, Case Studies, eBooks, Infographics, Webinars and more to learn more about ThousandEyes and Digital Experience Monitoring, Attend a Live Demonstration of the ThousandEyes Platform. Are you currently experiencing problems or is the service down, Let others know about your problems with Vexus: Write comment, Robert 5 days ago