Higgins, Telford & Wrekin Councils Customer Services Manager, said. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. But opting out of some of these cookies may affect your browsing experience. It does not store any personal data. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. In the unlikely event that your pass does not arrive, you should call. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Alternatively you are able to renew your vouchers online. Can I use my OAP bus pass on trains? igo card for 11 to 16 year olds. For further information contact: The National Rail enquiries telephone number is 08457 484950. Your new pass will be valid for 2years. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. You may be eligible for financial support. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. 2 Are senior bus passes renewed automatically? The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . It is no longer. Can I use my pass on Trains? I currently have a disability-related bus pass with companion entitlement. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. Please provide them with as much detail as possible about the journey you wished to make. For Seniors, pricing is as follows: One-way fare: $1.00. Your new pass will be not sent until a week before your old. If you have not received your renewal form, please contact our information line on 0345 600 0659. Blackpool: Are you struggling with the cost of living crisis? Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. These pages are for East Sussex bus pass holders. 3 Post office. March 2023 renewals. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Welcome to the Highways Service Information Centre. Application forms for the 'English National Concessionary Travel Scheme . If you do not have your current pass, then please contact us. For further information see. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. This might be a letter confirming your eligibility and asking if you wish to renew. . Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. You won't need to renew your bus pass when it expires. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. thurrock.gov.uk uses cookies to make the site simpler. Auto-renewal for an older person's bus pass. What type of medicine do you put on a burn? Lee If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. To get an older persons bus pass you must 2 Apply to your local council. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. This cookie is set by GDPR Cookie Consent plugin. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. There is no need to contact us until we get in touch with you. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Changes to personal details The passes will be sent out automatically but people should call the bus renewal hotline . These cookies ensure basic functionalities and security features of the website, anonymously. Some bus services are changing. When can I use my concessionary bus pass in Gloucestershire? What do I do about my concessionary bus pass? Blackburn with Darwen: If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Older Person's bus passes will be renewed soon. The cookie is used to store the user consent for the cookies in the category "Analytics". www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. You should have received all the information you need by now. You will receive your pass by post within 5 working days. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. So, to find out if you're eligible and where to apply, get in touch with your local council. No, concessionary bus passes are not accepted on the night Buses. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Your pass will be automatically renewed if you have used it within the last 13 months. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Residents are. All young disabled pass holders must provide a new photo if they wish to renew. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Have you moved? If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. You may need to provide proof of your new address. If you've had a concessionary bus pass for the last five years, you might . Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. system now generates new passes automatically at least a fortnight before the Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. No it is not possible to issue an age-related bus pass "with companion" entitlement. The form will ask for a new passport-sized photo, which will be printed on their new card. Passes that were automatically renewed should be received by 1st March 2023. Do not include common words or names. This website uses cookies to improve your experience while you navigate through the website. You can get an older person's bus pass when you reach State Pension age. You don't have to do anything, unless you have moved since we sent you your last pass. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. You'll need your current pass in order to renew. The day and date you experienced difficulties. What time can I use my bus pass outside of Gloucestershire? If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. This cookie is set by GDPR Cookie Consent plugin. This should include: -. Username Password Forgotten your Password? Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. *A. Lancashire: If you have any questions, please contact Essex County Council by calling0345 743 0430. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. My new bus pass will not work when I place it on the smart card reader on the bus. If you dont provide us with evidence, your new pass will be delayed. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry.
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